"Kudos to your company for your GREAT customer service. Your company worked hard and diligently to help me correct my problem. I mistakenly calculated and ordered the wrong amount of cane I needed. With your support, and changing the order, I will be receiving the correct amount. Again, THANK YOU for your support. I will always shop your store for my caning needs before any other!"
"Good afternoon/evening folks. Just returned home and found your package at the door. Sure was speedy shipping. Just had to tell you how pleased I was with the packaging/packing. Would that all other sellers would follow your suit. Believe all items will be extremely useful. Am anxious to go through the book and find the things that some people have been asking me to do and I just put them off because I didn't know how. Basic weaving and prewoven have been my only fortes. I'm definitely keeping you in my list of great sellers! Thanks much!!!" Bob
"I ordered first from another site, after hearing nothing for a week, I ordered from this site, the reed was shipped the next day and arrived on the 3rd. Love the prompt delivery, really love the product"
"Now that is stellar service. I got the notice that the package was shipped just before I got your receipt. Many thanks, ~Faith"
"This is a quick note of THANKS, I recently ordered a cane webbing kit. I'm very happy with the extraordinarily fast service.The product is complete and the instructions are simple. It's refreshing to do business the "Old Fashioned" way. I'm a novice, but I'm sure any further caning or weaving will be completed with supplies from V.I. REED AND CANE, INC. Thanks again and Happy Holidays." GC
"When I received my reed this week I just wanted to throw away all my old reed (from other companies)! Yours is flawless. Perfect. Thank you so much." a very satisfied Canadian customer
"There are a lot of really good companies but the level of personal and really caring service you give makes your company great. The one thing that money can not buy many times any more is someone's time and genuine concern and a will to help. You gave all of those things and I thank you." Sally
"Just wanted to let you know that received the caning kits for two chairs and have finished both of them. I received the shipment very fast and really appreciate it. Even though it was my first time caning, the chairs look great. The instruction booklet was very easy to follow and I had fun doing them. Thank you very much. I think I may have to go find another chair or two to do." Nancy V.
"Just a note to say that my cane is already here (amazing) - and that you guys are truly incredible! I tried to buy from local stores; (found nothing) Went to the net; found you; and got the job done. I have never ordered from a company who was quicker or more thorough than you guys - you have all my cane business from now on! Who says there aren't some great small companies left in the US? You're one of them. Keep it up." Sharon
I received the cane I ordered about a week or so ago - thank you for this. I would also like to say an additional thanks for your effiecient and honest service.
"Firstly can I say thank you for the courteous and speedy shipment of my order. I was struggling to find the necessary supplies here in the UK and was delighted to find your site when searching through google.
"I love V I Reed & Cane. Even living in Germany, I can get an order to my P. O. Box in about a week. Thanks for the prompt service!"
"Ich liebe VI Reed & Cane. Auch in Deutschland leben, kann ich den Auftrag, mein Postfach in etwa einer Woche zu bekommen. Vielen Dank für den prompten Service!"